AI-Powered Customer Dashboards

Give your customers a seamless self-service experience with a branded dashboard that handles support, payments, and updates—designed and maintained specifically for growing businesses.

Why the service?

In today’s fast-paced digital economy, customer expectations have never been higher. SMEs must deliver enterprise-grade support, responsiveness, and convenience without the luxury of large teams. A custom AI-powered customer dashboard helps bridge this gap—offering an intuitive portal where users can manage everything from orders to invoices, support requests to chatbot assistance, all under your brand.

What is the problem solved?

High volume of repetitive customer queries slows down small teams.
Customers struggle to access invoices, track orders, or get timely responses.
Delayed payments due to manual billing or missing reminders.
Lack of centralized visibility into customer activity or support bottlenecks.

This dashboard addresses all these pain points by automating the routine, prioritizing the urgent, and simplifying access to critical information—without compromising on personalization or control.

Who Is It For?

Ecommerce & Retail Businesses
SaaS & Subscription Companies
Manufacturers & B2B Suppliers
Healthcare Clinics & Wellness Providers
Educational & Training Platforms
Customer Support Teams at SMEs
Founders and Ops Heads who want to scale without scaling costs

Key Benefits

Reduce Support Load
AI triages tickets and handles FAQs, freeing up your team.


Accelerate Cash Flow
Integrated invoices and payment reminders improve collections.


24/7 Customer Experience
Round-the-clock access to help and account information.


Better Retention
AI-driven personalization and feedback tools flag churn risks.


Cost-Efficient Growth
Serve more customers without hiring more support agents.


Use Cases

Retail
Customers track deliveries, initiate returns, and chat with bots for product issues.


SaaS
Users manage subscriptions, get help with usage, and access billing documents.


Manufacturing
Bulk buyers download POs, track large orders, and automate reorders.


Healthcare
Patients view billing records, book appointments, and ask admin queries.


Education
Students access schedules, pay fees, and troubleshoot login or content issues.


How It Works

User logs in
via secure credentials.
Dashboard displays
orders, invoices, support tickets, and quick links.
AI bot greets
and offers help based on recent activity.
Users act
: track shipments, pay bills, open tickets, or ask questions.
Admins view
all activity in analytics panel and adjust workflows or content in a low-code editor.

Features

Order Management

Track active, canceled, or fulfilled orders
Modify/reorder
Predictive alerts for delays or low stock
Smart product recommendations

Support Ticketing

Auto-categorization by topic
AI prioritization and SLA routing
Escalation workflows
Threaded message history

AI Chatbot

24/7 support
Context-aware replies
Escalates to human
Multi-language + sentiment detection

Invoice Management

Searchable archive of downloadable PDFs
Tax breakdown and due date alerts
Payment reconciliation with backend systems

Payment Gateway Integration

UPI, Stripe, PayPal, bank cards
Saved payment methods
Auto-reminders and receipts

Personalization Engine

Custom widgets per user role
Smart content recommendations
Dark mode and language preferences

Notifications

Real-time alerts via SMS/email/WhatsApp
AI summarizes multiple updates to reduce noise

Document Center

Download or upload NDAs, licenses, manuals
AI tagging and search
Digital signature workflows

Feedback System

Auto-triggered prompts post-ticket or purchase
Sentiment analysis
Auto-routing of complaints

Admin Analytics

Customer health metrics
Churn prediction
Top ticket categories
Low-code editor for flows

Frequently Asked Questions


Is this dashboard secure for handling payments and documents?

Yes. It supports role-based access, encryption, 2FA, and complies with GDPR.

Can it integrate with my CRM or ERP system?

Yes. APIs allow integration with Salesforce, Zoho, QuickBooks, and more.

Do I need a tech team to run this?

No. Bespoke Apps handles hosting, updates, and has a no-code backend for admins.

How long does implementation take?

Typically 3–5 weeks, depending on required integrations and custom features.

Can I customize the design and branding?

Yes. Everything from colors to layout to domain is white-labeled to match your brand.

What if I already use a helpdesk or chatbot?

The dashboard can integrate with your existing systems or replace them completely.

Is this hosted in the cloud or on my servers?

You can choose: cloud (managed by us) or on-premise (your infrastructure).

Getting Started

Don’t let fragmented customer experiences or overwhelmed support teams slow down your growth. With a bespoke AI-powered dashboard, you can give your customers the self-service tools they expect—while automating what your team doesn't have time for.

Start scaling smarter. Contact us today to map out your customer dashboard solution.

Contact Us

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